Smarter AI Conversations That Grow Your Business

Build stronger client relationships, reduce missed opportunities, and automate responses with an AI system that understands your workflows and delivers consistent, high quality customer experiences.

Client Overview

A mid-market consumer goods company operating multiple brands across North America was using Power BI, Databricks, SAP, Shopify, and Dynamics CRM, but their analytics were still fragmented and slow. We deployed a unified AI powered analytics platform on top of their existing data stack without replacing any tools, which finally brought all insights into one streamlined system.

Challenges

  • Too many tools: High BI cost and inconsistent reporting

  • Conflicting KPIs: Revenue, GM%, Orders, AOV differed across teams

  • Slow insights: Data team overloaded with list pulls and report requests (3–10 day delays)

Solution

  • Conversational AI Assistant: Natural language queries for charts, summaries, and list pulls

  • Unified Analytics Hub:[Dashboards from Databricks, SAP, Shopify, and CRM in one place.

  • Standardized KPIs: One source of truth for Revenue, GM%, AOV, Orders.

Client Overview

A regional healthcare provider with multiple outpatient clinics on the East Coast. They relied on a modern EHR for scheduling and patient management but struggled with rising call volume and manual front-desk operations. We deployed a custom AI Receptionist integrated directly with the client’s EHR, enabling automated call handling, appointment management, and secure routing of medication or clinical concerns — all aligned with the clinic’s established workflow rules.

Challenges

  • Overwhelming Call Volume: Staff were flooded with repetitive scheduling, medication questions, and basic inquiries.

  • No Automation Layer: All triage, scheduling, and message routing required human effort with no automated workflow support.

  • Inconsistent Patient Experience: Long wait times and variable call quality due to staffing constraints and peak-hour surges.

Solution

  • AI Phone Receptionist: Instantly answers calls, detects intent, and handles common patient requests

  • Deep EHR Integration: Automates scheduling, rescheduling, cancellations, patient lookup, and provider availability

  • Custom Clinic Logic: Medication routing, escalation triggers, appointment-type rules, and tailored communication style

  • Multi-Channel Support: Phone + optional website call widget and SMS reminders

  • Compliance & Auditability: Encrypted data storage, access controls, and complete call logs

Result

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Reduction in Front-Desk Call Load AI now handles most routine scheduling and inquiry calls.
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Faster Scheduling Automated EHR actions reduce appointment handling time by more than half.
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Fewer Missed Calls Immediate responses reduce no-shows and lost appointment opportunities.

Ready to Transform Your Analytics Into a Single Source of Truth

Get a centralized, AI powered analytics experience that eliminates fragmented reports, conflicting KPIs, and slow insights without replacing your existing tools.

We create AI solutions that go beyond innovation to deliver measurable, real world results. Our intelligent technologies empower businesses to optimize performance, enhance decision-making, and unlock new growth opportunities.

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